b111 belt Privacy Policy

b111 belt collects personal data from players across Bangladesh in order to provide, operate, and improve its online casino and sports betting services. We collect only the data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect are as follows:

Registration & Identity Data:

• Full legal name (as it appears on a government-issued identity document)
• Date of birth (used for mandatory 18+ age verification)
• Email address (used for account communication and password recovery)
• Mobile phone number registered in Bangladesh
• Residential address (required for KYC verification purposes)
• Copies of identity documents submitted during KYC verification (e.g., National Identity Card, passport, driver's licence)

Financial & Transaction Data:

• Deposit and withdrawal transaction records, including amounts and timestamps
• Payment method identifiers (e.g., bKash account number, Nagad account number, Rocket account number) — note that full payment credentials are never stored by b111 belt; they are handled securely by the respective payment processors
• Account balance history and bonus credit records
• Currency denomination (Bangladeshi Taka / ৳ BDT)

Technical & Device Data:

• IP address at the time of login and account activity
• Device type, operating system, and browser version
• Session duration and activity timestamps
• Geolocation data (country and region level, derived from IP address)
• Cookie identifiers and session tokens (see Section 4 for full details)

Behavioural & Gaming Data:

• Game history, bet amounts, win/loss records, and wagering activity across all b111 belt products including slots, live casino, and sports betting markets such as cricket and football
• Bonus claim history and promotional participation records
• Self-exclusion or responsible gaming tool activations
• Support ticket history and communication records with the b111 belt support team

Data is collected directly from you during account registration and ongoing platform use. Some technical data is collected automatically through the operation of the b111 belt platform. We do not knowingly collect data from individuals under the age of 18.

b111 belt processes personal data only for legitimate and clearly defined purposes. The table below summarises the primary purposes for which your data is used and the legal basis for that processing:

b111 belt does not use your personal data for automated decision-making that produces significant legal effects on your account without human review. Where automated systems flag an account for fraud or responsible gaming review, the final decision to suspend or close an account is reviewed by a member of the b111 belt compliance or support team.

b111 belt does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. However, in order to deliver and operate the b111 belt platform, we share specific categories of data with carefully selected service partners and processors. All third-party data processors engaged by b111 belt are contractually bound to handle your data only for the purposes specified by b111 belt and in accordance with applicable data protection standards.

The following categories of third parties may receive personal data from b111 belt:

• Payment processors: bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, Visa, and Mastercard receive the minimum data necessary to authenticate and complete payment transactions. b111 belt does not store full payment credentials.
• Game content providers: Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and game-play data necessary to deliver their certified game content to your device. These providers operate under independent data processing agreements with b111 belt.
• Identity verification providers: KYC and age verification service providers may receive copies of identity documents submitted during the verification process. These providers are engaged solely for the purpose of verifying the authenticity and accuracy of the documents you submit.
• Analytics and fraud detection platforms: Aggregated or pseudonymised technical and behavioural data may be shared with analytics providers to help b111 belt identify security threats, detect fraudulent patterns, and improve platform performance.
• Legal and regulatory authorities: b111 belt may be required to disclose personal data to law enforcement agencies, financial intelligence bodies, or other regulatory authorities where required by applicable law or a valid legal order. b111 belt will notify you of such disclosures where it is legally permitted to do so.

b111 belt does not transfer personal data to countries outside the scope of recognised data protection frameworks without implementing appropriate safeguards such as contractual data processing clauses. Where data is processed by service providers located outside Bangladesh, those providers are required to maintain data protection standards equivalent to those applied by b111 belt.

b111 belt uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device by your web browser when you visit b111 belt. Cookies allow the platform to recognise your device across sessions, maintain your login state, and deliver a consistent and personalised experience.

b111 belt uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the operation of the b111 belt platform. They include session authentication tokens, CSRF protection cookies, and load-balancing cookies. Without these cookies, core platform functions including the b111 belt login, game loading, and transaction processing would not function correctly. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences, such as your preferred language, display settings, and notification preferences, to deliver a more personalised experience. Disabling these cookies may affect the quality of your experience on the platform.
• Analytics cookies: b111 belt uses first-party analytics cookies to collect aggregated, anonymised data about how players navigate and interact with the platform. This data is used exclusively to improve platform design, page performance, and content relevance. b111 belt does not use third-party advertising analytics platforms that track you across other websites.
• Fraud prevention cookies: These cookies help b111 belt identify potentially fraudulent sessions, detect bot activity, and protect the integrity of the platform's games and betting markets. They are considered a subset of strictly necessary cookies.

You may manage or restrict non-essential cookies through your browser settings. Please note that disabling functional or analytics cookies will not affect your ability to access the core b111 belt services, though some personalisation features may become unavailable. Strictly necessary cookies cannot be disabled without preventing the platform from functioning.

b111 belt does not use third-party retargeting or advertising cookies that track your activity on external websites or serve advertisements on behalf of third-party advertisers.

b111 belt retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Account and identity data: Retained for the full duration of your active account relationship with b111 belt, and for a minimum of five (5) years following account closure. This retention period is required to meet our obligations with respect to anti-money laundering record-keeping and KYC compliance.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in line with financial record-keeping standards applicable to online payment platforms operating in the Bangladesh market.
• Gaming and betting history: Retained for the duration of the account relationship plus three (3) years following account closure. This data is used for dispute resolution, responsible gaming assessments, and platform audit purposes.
• Support and communication records: Retained for three (3) years from the date of the most recent support interaction. This retention supports quality assurance review and dispute investigation.
• Marketing preferences and consent records: Retained for the duration of your active marketing consent, and for two (2) years following withdrawal of consent or account closure, to evidence compliance with consent-based marketing obligations.
• Technical and session logs: Retained for up to twelve (12) months from the date of generation. Aggregated, anonymised analytics data derived from session logs may be retained indefinitely for platform improvement purposes.

All personal data held by b111 belt is stored on servers protected by physical and digital security controls including access restrictions, encryption at rest, and regular security auditing. b111 belt does not permit employees to access player data beyond what is necessary for their defined role and responsibilities.

When personal data is no longer required and no legal retention obligation applies, b111 belt securely destroys or anonymises that data in accordance with its internal data lifecycle management procedures.

b111 belt respects the data privacy rights of all players and is committed to facilitating the exercise of those rights in a timely and transparent manner. As a player registered on the b111 belt platform, you hold the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data b111 belt holds about you. We will provide this information in a clear and readable format within 30 days of receiving your request.
• Right to rectification: If any personal data b111 belt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly through your account settings, or contact support for assistance with identity or KYC data corrections.
• Right to erasure: In certain circumstances, you may request that b111 belt delete your personal data. Please note that b111 belt may be unable to fulfil erasure requests where retention of the data is required by law (for example, financial and KYC records subject to the five-year retention obligation described in Section 5).
• Right to restrict processing: You may request that b111 belt restrict the processing of your personal data in specific circumstances, for example while a dispute about data accuracy is being resolved.
• Right to data portability: Where technically feasible, you may request that b111 belt provide your personal data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to withdraw marketing consent: If you have opted in to receive promotional communications from b111 belt, you may withdraw your consent at any time by contacting our support team or updating your communication preferences within your account settings. Withdrawal of marketing consent does not affect the lawfulness of any processing that occurred prior to withdrawal.
• Right to lodge a complaint: If you believe b111 belt has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a formal complaint with our support team. b111 belt will investigate all complaints fairly and respond within 30 days.

To exercise any of the rights described above, please contact b111 belt via the Support page. In order to protect your privacy, b111 belt will verify your identity before processing any data subject request. Requests submitted by third parties on behalf of a player will only be accepted where written authorisation from the account holder is provided.

b111 belt takes the security of player data seriously and implements a layered set of technical and organisational safeguards to protect personal information against unauthorised access, accidental loss, alteration, and disclosure. The following security measures are in place across the b111 belt platform:

• 256-bit SSL/TLS encryption: All data transmitted between your browser or app and b111 belt servers is encrypted using industry-standard SSL/TLS protocols. This prevents interception of data in transit, including during login, deposit, and withdrawal transactions.
• Encryption at rest: Sensitive personal data stored on b111 belt servers — including identity documents, KYC records, and financial data — is encrypted at rest using AES-256 encryption.
• Access controls: Employee access to player data is governed by a strict role-based access control (RBAC) policy. Only authorised personnel with a legitimate operational need are permitted to access personal data, and all access is logged and audited.
• Two-factor authentication (2FA): b111 belt supports and encourages the use of two-factor authentication on player accounts to provide an additional layer of protection against unauthorised access. Players are strongly advised to enable 2FA via their account security settings.
• Fraud detection systems: b111 belt employs automated fraud detection tools that monitor account activity in real time for patterns indicative of account takeover, identity theft, or payment fraud. Suspicious activity triggers immediate review by our security team.
• Regular security audits: The b111 belt platform and its supporting infrastructure undergo regular security assessments. Game content from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is certified by independent auditors to ensure fair play and data integrity.

While b111 belt applies all reasonable and technically feasible measures to protect your data, no digital platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, b111 belt will notify affected players as promptly as practicable and take all necessary steps to contain and remediate the incident.

You also play an important role in keeping your account secure. b111 belt recommends that you use a strong, unique password for your account, do not share your credentials with any third party, and contact support immediately if you suspect any unauthorised activity on your account.

b111 belt reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, changes to the platform's data processing activities, or to reflect improvements in our privacy practices. When a material change is made to this Privacy Policy, b111 belt will notify active players via the registered email address associated with their account, or through a prominent notice on the b111 belt platform, prior to the change taking effect.

The effective date at the top of this Privacy Policy will be updated to reflect the date on which the current version came into force. Players are encouraged to review this Privacy Policy periodically to remain informed about how b111 belt handles personal data. Continued use of the b111 belt platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by b111 belt, please contact our support team via the Support page. Our support team is available to respond to privacy-related enquiries and will escalate any matter that requires review by our data protection function.

Written correspondence may be directed to: [email protected] — please include "Privacy Policy Enquiry" in your subject line so that your message is directed to the appropriate team. b111 belt does not accept privacy-related requests submitted via social media, third-party messaging applications, or telephone. All formal data rights requests must be submitted in writing via the registered email address associated with your b111 belt account.